100% Uptime Guarantee

DedicatedNOW continues to be a leader in the managed hosting niche by offering a 100% Uptime Guarantee for all managed server clients. Our track record - including 100% network uptime for our clients in 2009 and 2010 - combined with our sophisticated network infrastructure and experience allows us to make this guarantee. Rest assured that this not a hollow sales pitch. DedicatedNOW maintains a state-of-the-art data center in Clifton, New Jersey, just 12 miles from New York City, with easy access to major backbone providers for optimum network bandwidth. Our multi-homed network is fueled by premium tier 1 carriers including Sprint, Saavis, Telia, NLayer, Global Crossing, and Level3.

Additionally, DedicatedNOW uses redundant power systems including an inline power backup, using industry standard Liebert UPS systems and onsite Caterpillar generators with four days of standby fuel. In the event of a power outage, DedicatedNOW's power management system kicks in the UPS systems and within seconds and the generator is automatically fired up to power the facility. The Liebert UPS systems control and constantly monitor the quality of power so that all equipment receives filtered and clean power for 100% uptime reliability. DedicatedNOW's engineers test the UPS and generators weekly to ensure maximum reliability.

As you may have noticed, DedicatedNOW takes support, reliability, performance, and customer care seriously. Across all managed server offerings, through setup and deployment to runtime operations, this consistent mindset allows us to deliver guarantees for uptime and support availability, as well as ensure a secure operating environment for your sites and applications on our managed servers.

Find out more about DedicatedNOW's 100% Uptime Network.

Level3 CDN

DedicatedNOW Content Delivery Network, by Level3

Success beyond your wildest dreams? Offices located around the planet? If your site handles very large loads of geographically diverse traffic or is delivering large numbers of static content to scattered audiences, a content delivery network (CDN) may offer a host of advantages to your site. For starters, CDNs serve to distribute content (HTML, JavaScript, images, video, and/or audio) to a network of server farms around the world. This content is then delivered to users using the quickest route possible, usually using the closest server to the end user available. Due to their distributed nature, CDNs also serve to offer failover at the content level, as one single piece of content may be distributed across dozens or hundreds of servers. DedicatedNOW is excited to offer content distribution via Level3 CDN, a market leader in content distribution services.

Questions about CDN? Contact our Sales Team today.

Level3 CDN pricing through DedicatedNOW is $150/1000GB of traffic and can be easily added to any managed hosting plan when ordering your server online. Simply add the Level3 CDN option to your shopping cart, check out, and you are on the road to global distribution! Existing customers can contact the DedicatedNOW Sales Department to have Level3 CDN services added to an existing server account.

Contact Us

Whether you're talking to our company founder or to any of our highly qualified support technicians, you can be assured that all DedicatedNOW staff are dedicated to serving you and exceeding your expectations. Our team of professionals is available 24/7 to support your DedicatedNOW servers and we can be reached by a wide variety of online channels both in the United States and internationally.

ManagedNOW and AdminNOW Plans

In addition to DedicatedNOW's Dynamic Support methodology and our Managed support, we are also proud to provide customers with three unique additional support options, each of which can be custom tailored to your needs. This ability to customize your services and support options is the essence of Dynamic Support. These three options are ManagedNOW Basic, ManagedNOW Enterprise, and AdminNOW.

The 100% Uptime Network

Our network uses dark fiber ring connections to run enterprise routing and switching engines between two redundant POPs at 111 8th Ave. (New York) and 165 Halsey (Newark). We have peering agreements with major backbones like NYllX and Level 3, which allows customers to enjoy less latency.

DedicatedNOW provides a number of online speed tests that can be run by visitors to evaluate current DedicatedNOW network performance:


http://speed.fortressitx.com
http://speed.fortressitx.com/blocks
IP for Ping Tests: 65.98.0.42

All Tier 1

Each of DedicatedNOW's six upstream providers are Tier1 networks with strong reputations for performance and uptime: Savvis, Telia, nLayer, Level3, and Global Crossing.

Embracing the Financial Sector

Our proximity to New York City (just 12 miles) and access to FBX (Financial Business Exchange) creates new opportunities for companies in the financial sector to host near the major exchanges with ultra-low latency, convenience and security.

DDoS Protected

DedicatedNOW's managed service includes DDoS protection on all managed servers up to 2Gbps per attack.

Redundant

DedicatedNOW's network structure has built-in redundancy, right down to the switch port level. DedicatedNOW also offers redundant uplinks to provide the maximum in network redundancy.

With total network throughput of over 20 Gbps, redundant HSRP available, 5 tier-1 upstream bandwidth providers, and DDoS protected bandwidth, DedicatedNOW arms your company with the best connectivity available.

For more information about the DedicatedNOW network, please contact our Sales Department or check the following pages on our site:

• Read our 100% Uptime Guarantee
• Contact the Sales Department
• Learn about our Content Delivery Network (CDN) service
• See what customers are saying about DedicatedNOW: Testimonials

Testimonials

At the end of the day, the most valid opinions on a managed hosting provider come from the customers themselves. Our unparalleled levels of service and advanced management services have resulted in a large, stable customer base that continues to grow.

Everything is back up, working, and password has been reset. Thanks for probably the best customer service experience I’ve EVER received from a company. Honestly, Jay should give you brownie points for how fast this has been handled… This will indeed keep me a customer at DedNow, and will be the reason I choose my next server from DN also. Thanks again for your help!

cpqnetworks.com

First off a general statement- These guys are GREAT! Great price for the specs alone, let alone the quality of service. Network is amazing. Everyone that connects gets great response times… I HIGHLY Recommend these guys to anyone, looking a server with AMAZING support, an AMAZING network, and an overall amazing company to deal with. They have anything you need, from low to high end servers.

Bob M.

Many thanks and by the way, I’m extremely satisfied with the server since I moved with you guys. Not a single downtime or problem whatsoever, amazing!

Yves T.

I currently have 4 servers spread across three different cities and providers, my DedicatedNow server is by far the most reliable out of them all. The one time in the last 3 years when I experienced a problem support was excellent, despite the late hour — I was back online within minutes.

Adam S

By the way, I’d like to let you know that since I chose computer science as my major, I’ve been jogging from datacenter to datacenter to find a reliable service provider. But it has been a good while that I’ve settled with DedNOW. Your service and support is pretty satisfiable. Please keep up the good work and thank you again.

Payam T.

In the end I wrote a ticket to DedicatedNow (this wasn’t their job, but I hoped they could help me). They solved my problem… Thanks again to DedicatedNow Tech guys.

Ovis

Thank you very much! You guys are once again proving to have the best service in the industry. I just want to thank you guys for putting so much attention into this server and my account.

Derrick B.

For the record, I love everything about DedicateNow, and the support is unbelievable. I give everyone @ DedNow props :) Great company. Thanks again.

Bryan

After I appeared on the Tyra Banks show for my site www.popthatzit.com my site was swamped with traffic. The crew at dedicatednow kept my server running smoothly with over 20,000 visits a day! Thanks again guys!

popthatzit.com

We have been in the hosting industry for almost 11 years. Over that time we have hosted with 3 of the largest, most well known NOCs in the USA... DedicatedNow has provided us with the best support and service, exceeding all expectations. DedicatedNow’s service and support sets a standard that other providers should look to live up to… they top them all. They go the extra miles, and provide 1st class service and support matched by none, at great prices.

Richard, Director of Operations, www.Host4u2.com